Experienced IT professional with strong problem-solving skills and hands-on expertise in managing systems, hardware, software, and networks. Proven ability in deploying secure IT infrastructures and optimizing digital systems for business operations.

• System Troubleshooting & IT Infrastructure
• Microsoft Azure, O365 Admin, Google Workspace
• Windows Server (AD, DNS, DHCP)
• Mikrotik Router & Firewall
• SharePoint, Teams, OneDrive, Planner
• Data Server, NAS, FTP Server Management
• Cybersecurity Fundamentals & Endpoint Protection
• SEO (On-page, Off-page) & Analytics
• Website Dev (Squarespace, WordPress)
• PowerShell & Batch Scripting
• Backup Solutions (Windows, Cloud Sync)
• Zoho ERP / Bigin CRM Administration

• Assistant Manager IT – AKSID Corporation Limited Dec 2025 – Present

  IT infrastructure management, cloud & security monitoring, team supervision, and system operations oversight.

• Sr. Executive IT – AKSID Corporation Limited Feb 2021 – Nov 2025

  SEO, MIS, NAS/FTP, Microsoft 365, Azure, hardware maintenance.

• IT Support Engineer – Starling Group Aug 2018 – Feb 2021

  Hardware/software troubleshooting, CCTV, router, printer, training users on Microsoft 365.

• Jr. Support Engineer – Tusuka Group Jan 2015 – Jul 2018

  ERP/server support, IP phone config, PC & remote support.

• Google IT Support – Coursera (2022)
• IT & Cloud Fundamentals – Coursera (2022)
• Digital Marketing – Google (2023)
• Cybersecurity Foundations – LinkedIn (2023)

• Full IT Setup – AKSID Corporation Limited Network cabling, server, firewall, endpoint setup.
• O365 Migration from Google Workspace Zero downtime, full data integrity, post support.
• Website Management – AKSID, Ortrio, Safe Day Care, Sheba IT Solution, Maitpanel Squarespace dev, WordPress, GoDaddy, Site Jet, SEO, updates.
• Bigin CRM Deployment CRM automation, pipelines, WhatsApp/email integration.
• Zoho ERP Implementation Low-code modules for finance, inventory, CRM & analytics.

• MSc in CSE – Uttara University  CGPA: 3.47/4
• BSc in CSE – Uttara University  CGPA: 2.96/4
• Diploma in Engineering – Munshiganj Polytechnic  CGPA: 2.85/4
• SSC – Narayanganj Tech School  GPA: 4.18/5